Hello - I have an error - Mac can't open the spine

RaikMarko

Hello! I had have a report of the error on my Mac but I don't know how to use it correct for love this problem Could you help me please? I have this window with unexpectedly error and it is all.

Nate

Sorry you are having trouble! When does this occur? Is it immediately after starting Spine? Do you see the Spine launcher? Are you able to launch the editor before the crash occurs?

RaikMarko

Nate
Yes, immediately after run Spine, and I can’t open Spine editor in due to this((

RaikMarko

I run the Spine, there is a splash screen with the loading, and then an error window immediately pops up and does not open an editor(( Could you help me ? Did you have the same problem? I would be so appreciate for any aid 😿❤️

Nate

OK, thanks for the info. It's currently Sunday evening, so most of our team is doing their weekend things or sleeping. Mario is our Mac expert, he'll be here Monday to help out! In the meantime, if you can provide your spine.log file that might help. If you run any antivirus software, please try disabling that. It's very common for antivirus junk to interfere with Spine.

RaikMarko

Nate Hello again! Thank for your answer) Unfortunately I haven't any antivirus on Mac. I hope Mario will help me (I convey a file with error)

spine-2023-08-08-190504ips.zip

8kB

Mario

What Spine editor version are you trying to run? I see you are using the latest Spine launcher (4.1.14).

Nate

If you get to the Spine launcher window, you can choose the version of the editor to run:
https://esotericsoftware.com/spine-getting-started#Running-Spine

Try to run the latest 4.1, as it is newer and more likely to work well. If you are trying to run a version < 4.0, those are quite old and may not work as well. On ARM Macs, < 4.0 versions require Rosetta.

Your logs indicate the crash occurs in your graphics driver. Please ensure you have the latest graphics drivers.

RaikMarko

Hello! I verified the version of Spine, and all this attempts was with the latest version. About driver… If be honest - I don’t understand what did you mean. What drives must to be for spine? Where I could download them? If you mean the latest version Mac OS - i was updating but nothing has changed

Mario

We really need to know which Spine Editor version you are trying to run. Please tell us the version number.

RaikMarko

Mario Hello, Mario! I had reinstalled Mac, and now I haven’t this problem more) But thanks for your attention and attitude to help😉 (I had the latest version 4.1.23 or like it)

Nate

Besides the Spine editor version, please provide your spine.log:
http://esotericsoftware.com/spine-troubleshooting#spine.log