Editor can't launch - macOS 14.1.2

Misaki

samanabo I'm sorry to hear you're having trouble. Could you post the spine.log file to this thread? It should have been created at the following location:
~/Library/Application Support/Spine/spine.log

samanabo

Misaki Here is my log file. I have another possible cause... Spine seems to only crash when I have a PS4 controller plugged in. If I unplug the controller then it launches fine.
Is it possible this is caused by the audio device in the ps4 controller?

spine.log

109kB

Misaki

samanabo Thank you for submitting the spine.log! We have not solved the problem yet, but we have found something that we think may be the cause and are investigating it. We will let you know when we have resolved the issue.

Nate

samanabo We've fixed this in the Spine launcher version 4.2.17, available now. We're super happy to have this fixed! Thanks a lot for your report and follow ups, that was very helpful to figure out the problem.

Everyone having this problem will need to download the latest Spine launcher and reinstall.

2DForever

Hello all, sorry to dig up an old thread but I thought it would be better than starting a new one.

I've recently been hitting this error as well. It happened yesterday on Spine 4.2.29, running MacOS 14.4. I upgraded to MacOS 14.5 just in case and that seemed to fix it. However booting up my machine this morning I'm getting the same error again.

I've tried deleting settings but no luck there. Based on the posts above I wondered if it had anything to do with external monitors but unplugging everything has no effect. I've emailed through my spine.log in case that's any use. I have no antivirus on and Spine has been working perfectly until yesterday!

If there's anything I can do to help track this bug down please let me know and I'll be happy to assist.

2DForever

Just a quick follow up on this one. I needed to work with Spine today, so I opted for a clean install of the software and that fixed it. I will update if the bug comes back, but I guess a clean install is the way to go?

Davide

2DForever

We recently did an update to the launcher to solve some issues with MacOS.
When you did the clean install, have you downloaded again the launcher? If yes, that might have fixed the problem.

If it happens again, it would be useful if you could attach the spine.log file.

Nate

We received your spine.log, thanks. Your Spine launcher is 4.2.03 so the first thing to try is to download and reinstall Spine from your Spine license page. The newer launcher should fix the issue.

thylaxene

Just want to confirm the newest version of Spine fixed this. Had the crash came here updated Spine launcher and all working again. Thanks for maintaining this software so well. Using on macOS 14.5 with external Wacom Cintiq connected as second monitor to M1 Mac mini. FYI.

samanabo

Hello again, sorry to once again dig this up, but I am still experiencing this error in spine 4.2.35

It still appears to be isolated to when I have a playstation controller plugged in. The issue goes away if the controller is unplugged while spine is starting.

Nate

samanabo Please download and reinstall Spine so you have the latest launcher.

samanabo

Nate Thanks for the quick reply.
Updating the launcher itself does fix the issue.

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